Terms & Conditions
Last Updated: October 16, 2025
1. Agreement
By paying a booking fee, you enter into a binding contract and agree to these terms and conditions
The named person on the booking form accepts responsibility for all payments and conditions
If you do not agree to these terms, you should not proceed with the booking
2. Booking Fee & Payments
A non-refundable booking fee is required to secure your wedding date
Your date is not confirmed until the booking fee is received
The booking fee will be deducted from the final amount due
Final balance must be paid 30 days before the wedding date
All payments are to be made via bank transfer or cash
Late payments may result in cancellation of services
3. Makeup Trials
Makeup trials are highly recommended but not compulsory
Trial appointments are scheduled after booking fee payment
If you decline a trial, no refunds will be offered if the look does not meet expectations on the wedding day
Cancellations within 24 hours of trial appointment are non-refundable
4. Cancellation Policy
All booking fees are strictly non-refundable and non-transferable
If you cancel your booking, all payments made are forfeited
Cancellations must be communicated in writing
The artist reserves the right to cancel in case of illness or emergency with full refund
5. Client Obligations
Preparation Requirements:
Arrive with clean, makeup-free skin
Hair must be clean and completely dry
Skin should be moisturized before service
Be on time for your scheduled appointment
Disclose any allergies or skin sensitivities in advance
Venue Requirements:
Provide adequate workspace with good lighting
Ensure access to electrical outlets
Provide hand-washing facilities nearby
Maintain a safe and suitable working environment
Bridal Party:
Ensure all party members are informed of the schedule
All clients must be ready and available at their allocated times
Services must be performed consecutively at the same location
6. Service Delivery
Services will be provided as per the agreed specification
The artist uses reasonable care and skill in service delivery
Service timing is estimated at 45-90 minutes per person
The artist reserves the right to amend specifications to comply with legal requirements
Changes to booking cannot be made once the artist arrives on-site
7. Additional Charges
Travel:
Travel is complimentary within 15 miles of DY11
Additional mileage charged at £0.50 per mile thereafter
Destination wedding travel expenses must be covered by client
Timing:
Early start times before 5:00 AM incur unsociable hours fees
Touch-up services later in the day are charged at hourly rates
Additional Services:
Extra makeup services not in the original booking require prior approval and additional payment
Additional artists or assistants are charged separately
8. Liability
All makeup products and brushes are sanitized between applications
The artist is not liable for allergic reactions to client-provided products
The artist is not responsible for unforeseen delays caused by the client
The artist will not be liable for events beyond reasonable control (force majeure)
Professional liability insurance is maintained
9. Behavior & Conduct
The artist reserves the right to refuse service to clients displaying rude, offensive, threatening, or abusive behavior without refund
A respectful and professional environment must be maintained at all times
Clients must fully cooperate with the artist regarding look decisions and planning
10. Image Rights & Portfolio Use
The artist may use photographs from your session for promotional purposes with your written consent
You may withdraw consent for image usage at any time
Images may be used on the website, social media, and marketing materials
11. Force Majeure
The artist is not liable for failure to perform services due to circumstances beyond reasonable control including illness, accidents, severe weather, or travel disruptions
In such cases, a full refund will be provided
12. Schedule Changes
Any changes to the wedding date must be communicated immediately
Date changes are subject to availability and may incur additional fees
Last-minute changes may not be accommodated
13. Delays & Time Management
Delays caused by the client may impact the overall timeline
The artist is not responsible for incomplete services due to client lateness
Additional time required due to client delays will be charged at hourly rates
14. Dispute Resolution
Any disputes will be resolved through good faith negotiation
These terms are governed by the laws of India
Legal proceedings must be conducted in local jurisdiction
15. Amendments
The artist reserves the right to update these terms at any time
Clients will be notified of significant changes
Continued use of services constitutes acceptance of updated terms
Contact
For questions regarding these Terms & Conditions, please contact:
contact@thebridallookbystacey.co.uk
By proceeding with booking, you acknowledge that you have read, understood, and agree to these Terms & Conditions.